Is AOL Desktop Gold giving you a hard time and won’t open when you are in desperate need to access your mail. This can be a frustrating experience for you as you are in the middle of something important. The people at AOL try their best to improve the services for users. But, it is very hard to maintain a big product like AOL Desktop Gold. So, If you are facing some issues like AOL Gold won’t open or not responsive, here are the things you can try to get it working again.
First, we have to establish the reasons for AOL Desktop Gold not opening. Here is the list of reasons that might be affecting the working of Desktop Gold.
Reasons for AOL Desktop Gold not opening
There are a lot of things happen in the background when you try to access the program, which is why there could be multiple reasons for the failure.
Here is the list:
A problem occurred in the installation process, which is why it is not opening properly. It is possible that the installation process was interrupted for some unknown reason.
You may have installed the incompatible version of the software, which is why you are getting this error.
Your system is compromised and a virus or malware has infected the system files which causes the program to freeze.
Your disk might have been corrupted by the system malfunction.
You don’t have permission to access the setup file of Desktop Gold.
So, you should be aware of the things that may affect the system when you install AOL Gold. Now, we will look at how we can resolve these issues very quickly.
Troubleshooting Process- AOL Desktop Not Responding
These quick steps can fix all the related issues of AOL desktop gold. Follow these steps in no particular order, any one of these could work for you.
Scan your system with the latest and effective anti-virus and delete any threats present on the system.
You must check the basic system requirements when installing the Desktop Gold on your system.
Make sure that you have proper access to the active internet via a router or cable.
You must uninstall any program that is not compatible with the AOL desktop gold.
Turn on auto-update feature for the Desktop gold to receive the latest improvements and security features from AOL.
Clear the caches of the browser using the settings present on the history page.
You should disable the Firewall that is preventing the AOL Desktop Gold from opening. Or you could add an exception in the Firewall settings to make sure it gets through.
Restart the computer to clear the RAM and reset the process of all applications.
If nothing is working for you, reinstall the AOL gold using the instructions present on the official website.
I hope these steps will help you in resolving any issues related to AOL desktop gold.