HP computing devices are doing amazing in terms of performance
nowadays and thus preferred by millions of users across the globe. With this
popularity, we cannot deny that HP devices do not go through bad times, but the
edge is, they can be fixed easily. The most common trouble that users report
with HP computing devices is a sound issue. Here we will be talking about the
simple yet effective solutions that you can try to fix audio issues with your
HP laptop or computer.
Fix Sound Driver Issues:
Sound drivers are important for the proper releasing of sound.
The audio malfunctions usually occur due to the incompatible, outdated or
corrupt drivers. So, the primary troubleshooting is; fixing the driver-related
problems using the methods given below:
Solution 1- Download latest HP audio drivers:
The official website of HP is the best place to find
authentic and latest drivers for your device. To get the right set of drivers,
follow the steps:
Choose a laptop or desktop (depending upon your
Select the operating system matching your
computing device. Click on Change and enter the OS of your choice
Click on “download”
to get the working set of HP drivers.
HP Download and Install assistant” to install HP sound card driver
Click on “save file” and then click to complete
Reboot your device to apply the changes.
Important Note: To
re-install the drivers, make sure you first delete the previously installed
drivers by accessing the Device Manager of your system.
Solution 2: Restart your computer/laptop:
If the sound stops coming from both speakers and headphones,
there are chances that third-party application is disturbing the sound
patterns. So, restart your system to stop the background applications.
Download and Install the software using the
the Windows search bar, look for the HP Support Assistant.
Click “My devices”, from the “Computer” option.
on Troubleshooting and Fixes tab and
click Audio check from the “One-click Fixes” option.
Next and then let the audio test complete.
Now review the options you get from audio and microphone diagnostic results and
then tap on Test audio.
Unable to hear audio, if you are unable to hear the audio.
Follow the on-screen instructions to complete
Solution 4: Use the Windows Troubleshooter:
Windows include an audio troubleshooter tool that is used to
fix the common issues with audio playback issues. Here are the steps to use it:
From Windows search bar, type “find and fix
audio into Search”.
Alternatively, click right on the speaker icon
using the taskbar. Click Troubleshoot
and fix audio playback problems or Find and fix audio recording problems.
Choose the device you want to fix and click Next
After the troubleshooter detects the issue, make
the required changes or Windows do it automatically
Once the troubleshooting process is completed,
you will see the page Troubleshooting has completed
If you see a recommended action, click on Apply this Fix and then skip this step to fix other issues.
Solution 5- Fix the hardware issues:
If the hardware is not functioning properly, sound issues
are more expected to happen. So make you check the hardware well before
performing the advanced troubleshooting. So, let’s roll what you need to check with
the hardware of your computing device:
Check the speaker:
If the speaker is of your device has some sort of issue, the
sound won’t come out and thus creating audio issues with your device. So,
properly check the speaker of your laptop and fix any respective error for
proper sound emission.
Check the headphone jack or headphone:
If you can’t hear anything with the headphone, the headphone
jack or headphone can be the issue. So, disconnect the headphone and then check
if the sound is working. Now, use the same headphone on any other device to
check its proper functioning. If the headphone is fine, the “headphone jack”
can be the culprit.
So, to fix the jack, use the cotton bud or soft brush to
clean the jacks. If the headphone is not working, replace its cord or change
the headphone altogether.
Jenny is an enthusiastic technical writer, who is always on the toes to perform research and development for various technical topics and find ways to help users through her writing. She keeps finding the new and latest topics which every user must be aware of. Also, she is a social media expert and her expertise are evident in her writing.